Warranty Policy

Updated 11/10/23

Thank you for choosing Elrod Electronics for your device repair and service needs. We take pride in the quality of our parts and services. This Limited Lifetime Warranty Policy outlines the terms and conditions governing the warranty coverage provided by Elrod Electronics.

1. Warranty Coverage

1.1 Scope: This limited lifetime warranty covers defects in materials and workmanship of parts and services provided by Elrod Electronics for the duration of the product’s lifetime.

1.2 Exclusions: The warranty does not cover damage resulting from accidents, misuse, abuse, neglect, unauthorized repair, modification, or any other actions that are not the result of defects in materials or workmanship.

2. Warranty Claim Process

2.1 Defective Parts or Services: In the event that a part or service provided by Elrod Electronics is found to be defective without customer intervention, we will repair or replace the defective part or service at no cost to the customer.

2.2 Notification: Customers must notify Elrod Electronics of any defects covered by this warranty within a reasonable time from the discovery of the defect.

2.3 Return of Defective Parts: If required, customers may be asked to return the defective parts to Elrod Electronics, and we will cover reasonable shipping costs associated with the return.

3. Limitations

3.1 Customer Responsibilities: This warranty is contingent upon proper use and care of the repaired or replaced device. Any actions that void the warranty, as outlined in Section 1.2, will result in the forfeiture of warranty coverage.

3.2 Non-Transferable: This warranty is non-transferable and applies only to the original purchaser of the repaired or replaced device.

4. Lifetime Duration

4.1 Definition of Lifetime: The lifetime of the product is defined as the period during which the product is reasonably expected to function under normal use and conditions. This may vary based on the nature of the product.

5. Contact Information

For warranty claims or inquiries, please contact Elrod Electronics at legal@elrodelectronics.com.

Thank you for choosing Elrod Electronics. We are dedicated to providing you with reliable and quality device repair and services.

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